Support and information
Choose a topicCall our helpdesk
Experiencing issues with your charging station? Contact our helpdesk using one of the numbers below.
United Kingdom (English)
+44 800 358 6488 if you're calling from the UK
+31 8510 523 90 if you're calling from any other country
The Netherlands (Dutch & English)
Charge directly without charge card
You are not an E-Flux customer and also don't have a charge card of another provider? No problem! With E-Flux you are able to start a session without a charge card. Just follow the steps below:
- Sign up via the button below
- Start the session
- The costs will be charged afterwards via the chosen payment method.
You pay the regular rate of the provider plus a one-time €0.32 fee for starting the charging session without a charge card.
Check charging station tariff
Download our free app below and check, among other things, the price per kWh and the starting fee of a charging station.