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CPO back office: the digital brain behind smart charging stations

A CPO back office forms the heart of every charging solution and provides smart, safe, and efficient charge point management.

11 June 2025

At a glance

A CPO back office is the digital management system behind a charging station. It offers realtime insight into the status of charge point stations, registers charge sessions, and user data. It makes it possible to manage tariffs, acces, and energy use. This makes it a vital function for professional, scalable, and intelligent charge point management.

The most important aspect of a charging station is the parts you don't see: the CPO back office. Behind every charging station there is a smart software system that takes care of management, control, and optimising the charging process. This backoffice takes care of preserving data — from charging sessions and user information to malfunctions and power consumption — to make sure charging stations can function trustworthy, efficient, and smart.

What does a back office do for charging stations?

A charging station back office provides full insight and control over your charging network. At a glance, you can see which charging stations are online, identify any malfunctions, and monitor their usage intensity. Charging sessions are easy to manage: you can follow precisely when, where, and how long electric vehicles are charging. Additionally, you can determine tariffs based on location, time, or type of user and with that you can precisely determine who has access to your charging station and who does not. The back office automatically detects malfunctions and will warn you when you need a mechanic. Thanks to roaming support EV drivers can join ready connected networks which provides a broader user satisfaction. This system supports smart charging: charging times are optimised based on energy tariffs and net capacity. Finally, invoices are generated automatically and with that you will receive clear rapports regarding charging behaviour and energy usage.

E-Flux by Road back office

For the E-Flux by Road, our product is the charging point back office. It provides a platform that allows EV drivers and charge point operators to manage charging stations, control access, handle invoicing, and connect to various networks. This means you do not need a separate monthly plan to get access to a charging station back office – this access goes automatically. Our support team is available every day to ensure the back office runs as smoothly as possible, especially when something unexpectedly goes wrong.

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