Questions about charging sessions

Please fill out the form below. We will get back to you within 2 business days.

*Charging sessions completed over 4 weeks ago (past invoice date) will not be processed. The financial settlement of these sessions has been finalized with the charging station provider, and can not be changed anymore.

"*" indicates required fields

Name*

First name Last name

Email*

Do you have a question about one or multiple charging sessions?*

Fill in the information about the charging session(s) below

Charge card number*

Date incorrect session*

Start time charging session*

Indicate here what time the charging session began.

End time charging session*

Indicate here what time the charging session ended.

Number of kWh charged at the charging session*

Amount (excl. VAT) of the charging session*

Address charging session*

Street + number City Postal code

Question about the charging session

Leave the following information for each charging session: the date, start time, and amount. Furthermore ask your question for every charging session.*

Be aware! You can report a maximum of 5 sessions. If any of this information isn’t provided we cannot process your question.

Phone

This field is for validation purposes and should be left unchanged.

Questions about charging sessions

Fill in the information about the charging session(s) below

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